Meet Maggie, newly promoted Home Department Manager in Minnesota! Learn about her one-year journey as Department Supervisor and how the role prepared her for her new career step with us.
How would you describe your role with Anthropologie?
My role in the store changes day to day as we all know retail requires a lot of flexibility. Though the daily role looks different moment to moment, my overall role is to facilitate an unimagined experience for our customer.
What is a typical day like as a Department Supervisor ?
One of my favorite things about working at Anthropologie is that there are rarely “typical” days. Every day brings a new challenge and, with that, the opportunity to grow. A typical day at Anthro as a Supervisor includes prioritizing and delegating during open and close, Customer Associate development, and most importantly upholding Anthropologie’s standard of excellent customer service.
What are some of your favorite moments in your job?
I strongly believe that you are only as good as your employees. Opening and closing meetings where we get to connect with our associates at a deeper level are my favorite part of the week. These meetings are essential when it comes to digging into business, providing unparalleled customer service, and cultivating the Anthropologie culture.
What is one word to describe the Anthropologie work culture?
Supervisor “meet-ups” are a developmental tool being used in the Central region. What are “meet-ups” and how have they impacted your development?
Meet-ups are something I look forward to every month. They are where Department Supervisors in your market get together to discuss a topic like payroll or New Hire Orientation and how we as can use our roles to positively impact these areas in our store. Meet-ups are crucial to development in that they allow you to collaborate with peers in your market to discuss opportunities and successes and learn how others have overcome or celebrated them. There is nothing more beneficial to growth than open discussions on how to improve and learning from others.
What are your favorite work experiences so far?
There have been many store events and meet-ups that have grown my love for Anthropologie but my involvement in hiring is by far my favorite. Being able to lead hiring from interviewing to on-boarding has helped me immensely by growing my confidence, establishing leadership, and getting to connect with new hires from the start.
Moving forward, I hope to learn, develop and grow as much as I can to prepare me for future opportunities with the company.
Editor note - Did you know? Our store operational leadership structure progresses from Manager-in-Training to Department Supervisor to Department Manager to Assistant Store Brand Leader (high-volume locations) to Store Brand Leader.
Interested in starting your own journey with Anthropologie and URBN brands? Explore all of our opportunities, coast-to-coast! View our Careers site to learn more.